The Housing Equality Center of Pennsylvania (HECP) and Creekside Apartments in Bensalem Township entered into a conciliation agreement, resolving allegations that the company discriminated against prospective tenants with disabilities who called to request reasonable accommodations. A consumer complaint led to findings of extra fees for emotional support animals despite medical documentation verifying a disability-related need for the animal. It was also found that parking spaces could not be reserved for residents with limited mobility. Creekside admitted no wrongdoing, but the resolution will result a payment of $25,000 to HECP to cover a portion of the costs incurred to bring about the agreement and to provide future consumer education regarding the fair housing rights of persons with disabilities, as well as reaching an agreement with the consumer for an additional monetary sum. Creekside’s staff will participate in comprehensive fair housing training and will adopt revised policies that comply with the Fair Housing Act and federal guidance on reasonable accommodations. Read more on the HECP website.
Source: Housing Equality Center of Pennsylvania